Delivery information

Non-Downloadable Items

 
Your order will be processed immediately. Delivery and packaging fees for our products are already included in the checkout total price, a breakdown of costs will also be displayed for your confirmation.
 
PronsPro.com relies upon the services of third party couriers for shipping, and whilst we endeavor to ‘keep to our word’ there may unfortunately be a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but we cannot be held responsible for the late delivery of an item.
 
If the parcel does not arrive when you expect it to, then please don’t hesitate to contact us. Our contact details can be found on our contact page. We will contact the courier and call you back to let you know what’s happening. If the goods are damaged upon receipt please contact us within 7 days of delivery.
 

Downloadable Items

 
Your order will be processed immediately and you will be provided with a link to download your purchase immediately.
 

Electronic License

 
Some purchased items may require us to issue you with a license key. We will contact you to collect information from you regarding the hostId of the computer you wish the license key to be generated against. Once we have received this information from you your license key will be generated and sent to you immediately.
 
Don't heistate in contacting us for questions.